Category: WFM Guide

Alexa Wallace Doesn’t Like to Play by the Standard Red Carpet Rules

People live better in big houses and in big clothes. I try to contrast; life today is full of contrast. We have to change! I am not interested in the past, except as the road to the future. Give me time and I’ll give you a revolution. I think...

H&M’s Fashion Photoshoot Campaign is the Coolest Thing We’ve Seen

People live better in big houses and in big clothes. I try to contrast; life today is full of contrast. We have to change! I am not interested in the past, except as the road to the future. Give me time and I’ll give you a revolution. I think...

Five Important terms for workforce management in the call center

Let’s discussed about five Important terms for workforce management in call center. Almost all the new workforce members are searching these terms on google for easily and accurate information. AHT (Average Handling Time) SL (Service Level) Abandoned Call ASA (Average Speed of Answer) Occupancy What is AHT in the...